Every call answered,like it matters.
Robin picks up every call, books appointments, and routes urgent issues — 24/7 — for optometry, senior care, dental, and veterinary practices.
Built for the practices that live on the phone.
A missed call doesn't feel like anything.That's the problem.
No alert, no voicemail, no memo. The patient just dials the next practice.
While your team is already on a call.
They go to the next result on Google.
A few a week. Real money you never see leave.
Not because of bad care.Because nobody picked up.
What happens when someone calls
Three steps. No phone tree, no "press 1 for…". Robin answers like the receptionist you'd hire if you could clone the good one — and routes anything it can't handle straight to your queue.
We give you a dedicated phone number Robin answers 24/7. Use it as your primary, or forward your existing line to it — your carrier handles the forwarding setup.
Books appointments, answers FAQs from your knowledge base, and escalates emergencies to whoever you've designated as on-call.
A clean queue, not a missed call list. Confirm, reschedule, or decline in one click. Everything is already triaged.
What Robin handles every day
Three patterns we see in nearly every practice. Robin runs all of them without your front desk lifting a phone.
After-hours booking
The 6 p.m.-to-9 a.m. window where your competitors' voicemail picks up — and so does yours. Robin books exams, fittings, and follow-ups while everyone's asleep.
Insurance & intake screening
Robin asks the must-ask-first questions — insurance, last visit, reason for the call — so your team isn't doing it cold the morning of.
Recall & follow-up outreach
Annual exam due? Contact lens reorder? Robin reaches out, offers slots, and only escalates what needs a human — so recall stops being the task that never gets done.
This is what your front desk sees.
Most mornings start with a wall of voicemails to decode. This one doesn't. Every call from the night before is already a confirmed booking, a tentative one waiting for your nod, a structured message, or an urgent escalation. No transcripts. No guessing. Just the queue.
- Confirm a tentative booking in one click — slot is held while you decide.
- Urgent items skip the queue and get pushed to whoever's on-call.
- Every contact is linked — the same caller calling again won't create a duplicate.
“Robin caught the calls our front desk couldn't get to. Within a week we stopped losing after-hours bookings — and our schedule actually started filling up the slots we couldn't fill before.”
One plan. Cheaper than the calls you're losing.
A handful of missed new-patient calls a month already costs more than this. $49.90 just makes sure they stop slipping.
- A dedicated phone number, Robin answers 24/7
- Books tentative appointments against your schedule
- Per-business knowledge base + structured messages
- Live transcripts + call recordings (90-day retention)
- Action Queue dashboard your team works from
- Customizable voice + opening line from settings
7-day free trial. Card required, no charge until day 7.
Start free trial- 100 voice minutes per month included
- 7-day free trial — cancel before day 7 and you're not charged
- Self-service setup in about 10 minutes
- Month-to-month, cancel any time by email
Talk to Robin right now.
Drop your name, and Robin picks up in your browser. Ask about pricing, the trial, how setup works — Robin can also book you a quick call with our team if you'd rather chat with a human.
Questions everyone asks
If yours isn't here, the live demo is the fastest way to find the answer — Robin answers practice FAQs the same way it answers caller FAQs.